INSURANCE AND LOSS ADJUSTER RECOVERY
Recovery for agricultural, cargo and marine claims, handled end to end
Verloop is a UK salvage and recovery partner for loss adjusters and insurers on agricultural, cargo and marine claims. When a claim involves damaged stock, the hardest work starts after the adjuster's first visit. Someone has to deal with the policyholder, work out what the material is still fit for, find somewhere permitted to take it, move it, and prove where it went. Verloop does all of that for the adjuster, from the first call to a closing report that goes straight into the claim file.
Our incident line, 01790 720 420, is answered 24 hours a day by someone who can act. The policyholder is contacted within 12 hours.
What Verloop takes off the adjuster's desk
01
First contact with the policyholder
We call the farmer or site manager, arrange access and agree what happens next, in language they recognise.
02
Site attendance and assessment
Our team inspects the material, photographs it, records quantities and condition, and identifies anything getting worse, such as grain heating in store.
03
Stopping the loss growing
Where stock is deteriorating, we move or separate it quickly to protect what can still be saved.
04
Sampling and testing
We arrange the tests that decide where the material is permitted to go, such as moisture, mycotoxins or contamination.
05
Deciding the route
We classify the material correctly (feed, animal by-product or waste) and match it to a permitted outlet, using our network across the UK and Europe.
06
Paperwork and compliance
We handle the waste transfer notes, feed or animal by-product documentation, and any contact with the Environment Agency, the Animal and Plant Health Agency or Trading Standards.
07
Haulage and loading
We arrange vehicles, loading and collection around the farm or site, including multi-load clearances.
08
Salvage value
Where the material still has a use, we achieve value for it through our outlet network and credit it to the claim.
09
Closing report
Weights, photographs, test results, destinations and the decision trail, packaged as one report the adjuster can place straight in the file and use as evidence for the insurer.
Claims we handle
- Wet grain and flood-damaged crops in store
- Heated, mouldy or infested grain and feed
- Contaminated feed and feed ingredients
- Fire and smoke-affected agricultural stock
- Damaged, heated or water-affected marine and container cargo
- Port rejections and transport losses
- Storage and silo failures
- Branded or contaminated product needing certified destruction
Verloop works on commercial, agricultural and cargo claims. We do not handle domestic claims or high-street retail stock clearance.
Why adjusters use Verloop
- One call, one accountable partner. No chasing hauliers, outlets and paperwork separately.
- People who speak the farmer's language. Our team has spent decades in agricultural supply chains, feed compliance and logistics.
- Speed that comes from knowing the routes. We already know which outlets take which materials, so routing decisions don't wait on a search for somewhere to send it.
- Value placed, not auctioned. Salvage goes directly to outlets that can use the material, so the route and the value are known before anything moves.
- Evidence the adjuster can use. Every step is recorded in Verloop Vision, Verloop's own traceability platform, as it happens, not reconstructed afterwards.
- Sustainability outcomes. The closing report shows where material was recovered rather than disposed of, which insurers can use in their own reporting and case studies.
Frequently asked questions
What does a recovery partner do for a loss adjuster?
A recovery partner handles the physical and compliance work the adjuster does not: contacting the policyholder, assessing and testing the damaged material, finding a permitted destination, arranging haulage, managing the paperwork, returning salvage value to the claim and providing evidence for the file. Verloop does all of this for agricultural, cargo and marine claims.
How can a loss adjuster reduce costs on a damaged stock claim?
A loss adjuster reduces costs on a damaged stock claim by acting early and routing the material correctly. Verloop limits further deterioration, recovers salvage value where the material still has a use, and avoids unnecessary disposal costs by finding the highest permitted outlet for its condition.
What happens to wet grain after a flood?
Grain that has been in contact with floodwater is normally treated as unfit for food or animal feed, because floodwater can carry sewage, chemicals and other contaminants. Verloop routes it to anaerobic digestion or another permitted recovery outlet. Grain that is wet from other causes, such as a roof leak or condensation, may be dried, tested and still go to feed if it is safe. Verloop records the decision and the destination for the claim file.
Who deals with the policyholder?
Verloop contacts the policyholder within 12 hours of instruction, arranges site access and keeps them informed through collection, so the adjuster is not managing the day-to-day.
How is salvage value returned to the claim?
Where damaged material still has a permitted use, such as feed, energy or fertiliser, Verloop achieves value for it through its outlet network and credits it to the claim, with the figures shown in the closing report.
Can Verloop handle marine and container cargo losses?
Yes. Alongside agricultural claims, Verloop handles damaged, heated and water-affected cargo at UK ports and in transit, including rejected containers and bulk loads.
What evidence does Verloop provide for the claim file?
Verloop provides a closing report with chain of custody, weighbridge records, photographs, GPS-stamped collection records, test results, confirmed destinations and the decision trail for each load.
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Active claim?
Call 01790 720 420 or email bookings@verloop.co.uk. We'll take it from there.